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Our standard delivery service is to mainland England, Wales and Industrial Scotland.

Other UK destinations and priority services are available but, in most cases, will be subject to a surcharge.

A standard delivery is 3 working days, but for some products and large quantities this may vary. Premium services are also available.

Premium Services
We can offer the following transport services – at an additional premium – to most areas of mainland England, Wales and Lowland Scotland:
*Same Day Delivery
*Next Working Day Before 09:30 Service
*Next Working Day Before 10:30 Service
*Next Working Day Before 12:00 Service
*Saturday AM Service (Before 12:00)
*Saturday Service (Between 09:00-17:00)
*Next Working Day Service (Between 09:00-17:00)
*Standard 3 Working Day Service

*Please note that our courier will always try their best to adhere to the timings of these services – but on the rare occasion this may not be possible due to extenuating circumstances.

Cut-off Time
The deadline to place an order for a next working day service is 13:00 the day before. Our warehouse team work on orders right up until our courier arrives, and if we can get your order dispatched – we will do – but to be safe, 13:00 is our latest cut off for orders.

For same day delivery, we advise the order be placed as early as possible on said day, to allow for vehicle availability and the fulfillment of delivery on the same day.

Couriers
We work with highly reputable national couriers. The main two we use are TUFFNELLS PARCELS EXPRESS LIMITED & PALL-EX GROUP LTD.

We may use other couriers from time to time if required, and in most cases, these would be DPD (UK) LIMITED & HERMES PARCELNET LIMITED.

We also provide goods by direct delivery straight from our manufacturers to our customers from time to time. With this in mind, our manufacturers may use different couriers to the ones that we use.

Returns/Cancellations
Returns and cancellations are possible, however in the event of this, there may be fees and additional costs incurred to do so. For more information in these types of scenarios, contact us via email or phone.
Collections
It is an option to collect your order from us if required and this can be arranged when an order is placed.

WHY CHOOSE US?

28
years in business
20,000
ft² of storage
16,800
happy customers